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Report: Language help better for patients at NY hospitals


NEW YORK (AP) – Two years ago, Aida Torres rushed her feverish daughter to the emergency room. Doctors at the Brooklyn hospital tried telling Torres that her mentally retarded daughter, Madayeli, needed surgery for an ovarian cyst, but the scared mother didn’t understand them because she doesn’t speak English.Frustrated and desperate, the native of the Dominican Republic sought help from a Spanish-speaking hospital maintenance worker. He wasn’t able to help either; Torres eventually asked a friend to leave work to interpret.